Matters concerning the Handling of Personal Information

ZENKEN INDIA LLP (hereinafter referred to as “the Company”) announces the following matters regarding the handling of personal information by the Company, in accordance with the “Act on the Protection of Personal Information”. In handling personal information, the Company will comply with the Company’s “Personal Information Protection Policy” and implement it as set forth below.

  1. Business name and address
    2nd Floor, Uniworth Plaza 20, Sankey Road, Bangalore 560 020
  1. Personal Information Protection Manager
    Kenji Hakamata
  1. Acquisition and use of personal information
    When acquiring personal information, ZENKEN INDIA LLP will clarify the purpose of use in advance, acquire the information in an appropriate manner, and use the information only to the extent necessary to achieve the purpose. We will not use the acquired personal information for any purpose other than the purpose for which it was collected without the prior consent of the individual, except as provided by laws and regulations regarding the protection of personal information, and we will endeavor to delete the personal information without delay after the purpose for which it was acquired has been achieved.
  1. Voluntary provision of personal information
    The provision of personal information is voluntary. However, if you do not provide us with your personal information, we may not be able to provide you with the services you request, answer your questions, or process your application.
  1. Purposes of use of personal information acquired by the Company directly or by third parties
    (1) The Company will use personal information only for the following purposes:
    ① To fulfill its responsibilities under the contract
    ② To perform administrative procedures such as contract management
    ③ To perform procedures related to the use of our services, contact, and membership management
    ④ To receive and respond to inquiries and requests from customers and business partners.
    ⑤ To provide information and contact regarding our services and other useful information for our customers.
    ⑥ For analysis and research to improve our services or to develop new services
    ⑦ To provide information on the products and services of our business partners
    ⑧ To provide information and contact regarding employment selection and to perform recruitment operations
    ⑨ To manage employment and personnel affairs
    ⑩ To manage business partner information and process payments and income.
    ⑪ For other purposes that are specifically identified and stated in advance on the website or in writing at the time of acquisition.
    (2) The Company may change the purpose of use of personal information to the extent deemed reasonable. In such cases, the Company will notify or announce the changed purpose of use.
  1. Purpose of use of personal information entrusted to the Company
    The Company will use the personal information entrusted to it only for the following purposes:
    ① To carry out entrusted employment management and personnel and labor management
    ② For the management of candidates entrusted by recruitment agencies, etc.
    ③ For the purpose of employment selection and business execution in our company.
  1. Security management measures
    (1) In order to prevent the leakage, loss, or damage of personal information, the Company will take safety measures to manage personal information, strive to ensure and improve security, and establish and continuously improve internal regulations to take reasonable corrective measures against these risks.
    (2) In order to protect personal information properly, we will educate all employees and have them manage the information appropriately.
  1. Complaint and Consultation Desk regarding Personal Information
    If there are any complaints or consultations regarding the handling of personal information, the Company will respond appropriately and promptly through the following contact point.

【Complaint and Consultation Desk regarding Personal Information】

  1. Procedures for responding to requests for disclosure, etc.
    (1) If the person in question or his/her representative requests notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, or suspension of provision to a third party (hereinafter referred to as “disclosure, etc.”) of personal information held by the Company, the Company will, in principle, respond without delay by following the prescribed procedures for requesting disclosure, etc. for personal information for which the Company has the authority to respond to the request for disclosure, etc.
    (2) To make a request for disclosure, etc., please contact the “Complaint and Consultation Desk regarding Personal Information ” specified in 9 above, and send an e-mail to the following address using the request form prescribed by the Company (hereinafter referred to as the “Company’s Personal Information Disclosure Request Form”). In principle, the request must be made by the person in question or a proxy authorized by the person in question.

【Contact for requests for disclosure, etc.】

  1. (3) After receiving your request by e-mail, we will send you our Personal Information Disclosure Request Form. In principle, we will reply to your request by e-mail.
    (4) In order to confirm that the person making the request for disclosure, etc. is the person himself/herself or his/her representative, it is also necessary to submit either ① or ② of the following certificates. The Company will check whether the submitted certificate matches the information on the Personal Information Disclosure Request Form and the relevant personal information subject to disclosure held by the Company
    ① Driver’s license, passport, physical disability certificate, resident card, special permanent resident certificate, alien registration certificate, basic resident registration card, my number card (front side only; do not submit the back side) For public offices and special corporations, submit a copy of an official ID card, such as an issued ID card with a photograph.
    *Official ID cards must be valid within the period of validity.② Submission of a copy of two of the following: health insurance card, resident certificate, pension book, driving record certificate, various pension certificates, bill for payment of public charges, and student book.
    (5) The Company will charge for the actual expenses incurred in the procedures for notification of purpose of use and disclosure (such as expenses required for investigation and confirmation) after obtaining prior consent.
    (6) The Company may not be able to respond to requests for disclosure, etc. in any of the following cases.
    ① When the requestor cannot be identified
    ② The disclosure request documents are incomplete.
    ③ When the personal information in question does not exist in the data held by the Company
    ④ When there is a risk of harm to the life, body, property, or other rights and interests of the requestor or a third party
    ⑤ When there is a risk of significant hindrance to the proper execution of the Company’s business
    ⑥ In case of violation of laws and regulations
  1. Provision of Retained Personal Data to Third Parties
    The Company will not provide retained personal data to any third party without prior consent, except in the following cases
    ① When personal data is provided to a third party in accordance with other laws and regulations other than the Personal Information Protection Law
    ② When the provision of personal data to a third party is necessary for the protection of the life, body, or property of an individual, and it is difficult to obtain the consent of the individual.
    ③When it is particularly necessary to provide personal data to a third party in order to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the individual.
    ③ When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  1. Use of Cookies and Web beacons
    The Company obtains access information using cookies and web beacon technology. The purpose of this is to analyze the access information of our website and provide better information, and there is no personal information that identifies the customer in the information obtained.

Yuichi Kimura, Designated Partner
Kenji Hakamata, Personal Information Protection Manager

Last Revision: February 15, 2022